Privacy Policy

Hibabee Privacy Policy — Your data is safe with us

When you open an account, play games, or place bets on Hibabee, you have the right to know how your personal data is collected, stored, and used. This policy explains exactly that.

Last Updated: 1 January 2026  |  Version 2.4
SSL 256-bit
Encrypted connection
Data Is Never Sold
No third-party sharing
GDPR Compliant
Compliant with International Standards
Your Control
You can delete or modify your data

Hibabee's 6 commitments to data protection

These are not just legal obligations — they are part of Hibabee's culture.

Only What's Necessary

Hibabee only collects data that is genuinely necessary to provide its services and maintain security. Nothing more.

Strong Encryption

All data in transit is secured with 256-bit SSL/TLS encryption. Data stored on our servers is also protected using industry-standard encryption.

Your data is never sold

Your personal data is never sold to third parties — and is never shared for advertising purposes.

Full control in your hands

You can view, update, or request deletion of your data at any time — directly from Account Settings.

Scheduled Data Deletion

After a set period following account closure, data is automatically deleted — except where legally required to be retained.

A transparent policy, in plain language

The Privacy Policy is written entirely in Bangla so every member can understand it easily — no complex legal language.

This privacy policy applies to the Hibabee website, mobile app, and all digital services. By using Hibabee, you consent to this policy.

1Introduction & Scope of This Policy

Hibabee takes the privacy of its members seriously. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have. Data matters in digital services — and Hibabee wants every member to use the platform with full awareness.

This policy applies to all digital touchpoints operated by Hibabee, including the website (hibabee.bet), mobile app, live chat support, and email communications. Third-party websites and services are governed by their own privacy policies — Hibabee is not responsible for those.

This policy was written entirely in Bengali so that members in Bangladesh can easily understand it. In the event of any conflict with the official English version, the English version shall prevail.

2What data we collect

Hibabee collects three types of data — information you provide directly, technical data collected automatically, and documents submitted for KYC verification.

Data type Example Reason
Identity Full name, date of birth, phone number Account creation & verification
Contact Email address, mobile number Support & Notifications
Financial BKash/Nagad Number, Transaction History Payment processing & fraud prevention
KYC documents NID, Passport, Selfie Identity Verification (Legal Requirement)
Technical IP address, browser type, device information Security & platform improvement
Usage Data Game history, betting patterns, login times Service Improvement & Responsible Gaming Monitoring

We never collect information about your religion, political views, health, or any other sensitive matters.

3How and why your data is used

Hibabee uses your data only for specific purposes, each of which is clearly outlined below.

  • Account Management: Registration, login, password reset, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Legal compliance: To meet KYC, AML (anti-money laundering), and regulatory requirements.
  • Service Improvement: To analyze usage patterns and improve the platform experience.
  • Support: Resolving your issues quickly and accurately.
  • Fraud prevention: Detecting unusual activity to protect the platform and its members.
  • Responsible Gaming: Monitoring betting patterns to identify and support at-risk members.
  • Promotions: Sending relevant bonuses and offers based on your preferences (you can opt out at any time).

4Data Sharing & Third-Party Policy

Hibabee never sells your personal data or shares it with third parties for advertising purposes. However, there are specific circumstances where data may be shared.

  • Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
  • Game providers: Providers such as Pragmatic Play and Evolution Gaming receive limited data solely to run the games.
  • KYC services: Licensed third-party services may be used for identity verification.
  • Legal Obligations: Data may be disclosed upon order of a court or government authority.
  • Security threats: Relevant authorities may be notified in the event of a serious threat to the security of the platform or its members.

All third parties contracted by Hibabee are required to meet strict data protection standards. They may not use your data for their own purposes.

5Special protection for payment data

Payment information is the most sensitive data we handle. Hibabee takes extra care to protect it. We never know or store your bKash, Nagad, or Rocket PIN or password.

  • Payments are processed directly through the relevant mobile banking provider's gateway.
  • No payment card numbers or bank account details are stored on Hibabee's servers.
  • Every transaction is processed via tokenization — actual numbers are never stored anywhere without encryption.
  • Suspicious transactions are automatically detected and blocked by our monitoring system.

No Hibabee staff member or support agent will ever ask for your bKash PIN or password. If anyone does, it is a sign of fraud — report it to support immediately.

6Cookies & Tracking Technologies

Hibabee uses cookies on its website and app. Cookies are small data files stored on your device that help the platform run more smoothly.

You can also manage cookies through your browser settings, though disabling essential cookies may cause login issues.

7Technical Data Security Measures

Hibabee follows the highest industry standards for data protection — not just as policy, but with real, technical security layers in place.

  • SSL/TLS Encryption: All communications are secured with 256-bit encryption.
  • Data Center Security: ISO 27001-certified data centers are used.
  • Two-Factor Authentication (2FA): OTP verification is available for an added layer of account security.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.
  • Log Monitoring: 24/7 monitoring to detect unusual logins or access attempts.

That said, no system is 100% secure. In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.

8Your Data Rights

Hibabee believes you are the true owner of your data. As such, you have key rights that can be exercised at any time.

Right to Access

You can request to know what information Hibabee holds about you. Simply contact Support to make a request.

Right to Rectification

You can correct inaccurate or outdated information at any time — through Account Settings or by contacting Support.

Right to Erasure

You can request account closure and deletion of your data. Some data may be retained where required by legal obligations.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Opt Out

You can opt out of marketing emails or notifications at any time.

To exercise these rights, email us at support@hibabee.bet or reach out via live chat. Hibabee will respond within 30 days.

9Protection of Minors

Hibabee is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and KYC verification is required in any cases where doubt arises.

If we are notified of an account belonging to a minor, we will immediately close that account and delete all associated data.

10Data Retention

Hibabee retains your data only for as long as necessary — no longer.

  • Active Accounts: Data is retained for as long as your account remains active.
  • Closed accounts: Most data is deleted 5 years after account closure.
  • Financial Transaction Records: Legally required to be retained for up to 7 years.
  • KYC documents: Retained for up to 5 years from the date of the last transaction.
  • Technical Logs: Automatically deleted after a maximum of 90 days.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to Hibabee's data protection team.

  • Email: privacy@hibabee.bet
  • Live chat: 24/7 Bangla Support
  • Response Time: General inquiries: 24–48 hours. Data requests: within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

General Inquiries

Yes, Hibabee offers several responsible gaming tools that members can set up themselves. Go to the "Responsible Gaming" section in your account settings to find them. With Deposit Limits, you can set a daily, weekly, or monthly maximum deposit amount — no deposits beyond that limit will be accepted. With Bet Limits, you can cap the maximum amount per single bet. You can also set a "Cooling-Off" or self-exclusion period to temporarily disable login for a set period of time. If you want to increase a limit after setting it, a mandatory waiting period applies — this ensures that decisions are not made in the heat of the moment. For further assistance, Responsible Gaming Full details are available on the page.

With Bangladeshi members in mind, Hibabee prioritizes local payment methods above all else. Deposits and withdrawals are currently supported via bKash, Nagad, and Rocket. Bank transfers are also available — you can deposit and withdraw from any Bangladeshi bank account. To make a payment, log in to your account, go to "Deposit" or "Withdrawal", and select your preferred method. bKash and Nagad are the fastest options — balances typically update within minutes. First-time withdrawals may take 1–3 hours; subsequent ones are processed faster. For more details, Financial transactions Visit the page.

Your data is protected — get started with confidence

Your privacy is fully protected at Hibabee. Register now and enjoy the best betting experience in Bangladesh.

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