Hibabee FAQ — All Your Questions in One Place

Hibabee offers two options — a temporary break and permanent closure:

1. Cooling-Off / Temporary Break: Go to Account Settings → Responsible Gaming → Cooling-Off. Set a break of 7, 14, or 30 days. Betting and deposits will be disabled for the selected period.
2. Self-Exclusion: You can exclude yourself for 6 months, 1 year, or permanently. Once activated, the exclusion period cannot be ended early.
3. Permanent Account Deletion: Send a request via live chat or email support@hibabee.bet. Your account will be closed after KYC verification and any remaining balance will be refunded.

There are several ways to view all current and upcoming promotions on Hibabee:

• Voucher Page: site's Vouchers All active promo codes and offers are listed in this section.
• Account Dashboard: Once logged in, you'll see offers that are personally applicable to your account.
• Email & SMS notifications: Keep promotion notifications enabled to receive new offers directly.

Update Schedule: Weekly offers drop every Monday, monthly tournaments kick off in the first week of the month, and special events like the World Cup, IPL, and BPL come with their own dedicated offers. Live offers are also available on major match days.

Even with notifications off, you can log in to your account and view available offers directly.

Hibabee offers over a thousand slots, broadly organized into a few key categories:

• Classic Slots (3-Reel): Simple gameplay with fewer paylines — perfect for beginners.
• Video Slots (5 Reels+): Featuring animations, themes & bonus features. The widest variety, all in one place.
• Progressive Jackpot Slots: The jackpot grows with every spin — with prizes that can reach crores of taka.
• Megaways slots: The number of paylines changes with each spin — sometimes offering over 100,000 ways to win.
• Crash games (e.g. Aviator): Hugely popular in Bangladesh — cash out before the multiplier drops and walk away with more.
• Fishing Games: Popular among Asian players, and available on Hibabee too.

Aviator, Gates of Olympus, and Sweet Bonanza are the most played games among Bangladeshi members. To browse all games, Games Page Visit us.

At Hibabee, a certain amount must be wagered before you can withdraw your bonus — this is known as the wagering requirement or rollover. Here's an example to make it clear:

• Say you receive a ৳1,000 bonus and the wagering requirement is 15x.
• That means: ৳1,000 × 15 = ৳15,000 must be wagered before withdrawing the bonus.
• This ৳15,000 in wagers doesn't have to come from your bonus balance alone — your real balance counts too.

Important to know:

• Not all games contribute equally to wagering — slots typically count at 100%, Live Casino at 10–20%, and Sports Bets at 50–80%.
• Bonuses are typically valid for 30 days — if the wagering requirement isn't met within that period, the bonus will be forfeited.
• Each bonus may have its own terms, so before claiming any bonus, Terms & Conditions read more.

Your wagering progress can be tracked in the bonus section of the Account Dashboard.

Claiming the Hibabee welcome bonus is simple — just three steps:

1. Register: On the registration page Create your account and fill in all details accurately.
2. Make Your First Deposit: Deposit a minimum of ৳500 via bKash, Nagad, or Rocket. The more you deposit, the bigger your bonus.
3. Activate bonus: Activate the welcome bonus during deposit or from the Bonus section in your dashboard.

A few important things to note:

• The welcome bonus is available on your first deposit only and can be claimed just once.
• If you've already made a deposit without claiming a bonus, this offer will no longer be available to you.
• The specific bonus amount and wagering requirements are listed on the offer page — review them before opting in.
• If you have a promo code, enter it during registration — it cannot be added afterwards.

A Hibabee account can be locked for several reasons:

• 5 consecutive incorrect password attempts: For security purposes, your account is automatically locked for 15 minutes. Wait it out or reset your password.
• Suspicious Login Activity: Login attempts from an unrecognized country or device will trigger an automatic lock as a security measure.
• KYC Verification Pending: If you request a withdrawal without completing KYC, your account may be temporarily locked.
• Rule violation: Accounts are placed under review if multiple accounts or bonus abuse is suspected.

Resolution Steps:

1. Use the "Forgot Password" link on the login page to reset it.
2. If that doesn't work, reach out to Hibabee live chat support — available 24/7.
3. Send an email to support@hibabee.bet and include your mobile number.
4. Support verifies your identity and typically resolves issues within 2–6 hours.